Turn every customer interaction into actionable insight.
YARM combines NFC + QR engagement tracking, real Google Reviews, and AI-powered analysis into one dashboard \u2014 so you know exactly what customers really think, and what to do about it.
From a single tap to an actionable business decision.
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NFC / QR
A customer taps the NFC stand or scans the QR code on the table.
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Straight to Google
No app, no form — they land directly on your real Google review page.
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Real Google Review
They write their review naturally, on Google, where it actually counts.
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YARM Collects the Data
We sync your available Google review data through the official APIs.
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Gemini AI Analyzes It
Sentiment, topics, complaints, and compliments — extracted automatically.
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Your Dashboard
One place to see what's working, what isn't, and what to do next.
A tap or a scan. Nothing else.
Place a YARM NFC stand or QR code on your tables, counter, or entrance. When a customer taps or scans, they're taken straight to your real Google review page \u2014 no YARM form, no fake internal review system, no extra steps.
We track the interaction anonymously so you can see engagement over time, without collecting anything you don't need.
Engagement, not reviews
We're careful to keep this distinction clear on your dashboard too: a tap or scan means someone engaged \u2014 it doesn't mean a review was written. We never claim a connection between the two unless the data actually shows it.
\u2022Common topics \u2014 food, service, staff, waiting time
\u2022Complaints and compliments, sorted automatically
\u2022Recommended actions, generated from real reviews only
Your real Google reviews, understood.
Connect your Google Business Profile and YARM synchronizes your actual reviews \u2014 not a copy, not a guess. Every review is analyzed by Gemini AI to surface sentiment, topics, and what customers are really telling you.
If there isn't enough review data yet, YARM says so \u2014 no invented insights.